Increasing interactive content

One topic I wouldn’t mind seeing covered at Library Camp III is how we can increase opportunities for interactive participation with our customers. We’d really like to see customers help us to create content on our web presences (sites, social networks, etc.), but sometimes it feels like pulling teeth to get them to participate. How can we improve this?

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About sdclark63

Library Assistant III at the Bennett Martin Public Library, in the Public Services department (formerly the Reference Department). I'm also one of the staff who helps create and maintain web content for the Lincoln City Libraries' website, including BookGuide -- http://www.lincolnlibraries.org/depts/bookguide/front.htm
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